Frequently Asked Questions
Find quick answers to common questions about our products, orders, shipping, and more.
1. What products does Samz Hijabi offer?
Samz Hijabi offers a variety of modest fashion items including hijabs, abayas, khimars, niqabs, and prayer chaddars designed for comfort, elegance, and everyday wear.
2. Do you deliver across Pakistan?
Yes, we deliver all across Pakistan. Shipping times may vary depending on your location.
3. How long does delivery take?
Orders are typically delivered within 3–5 business days depending on your city and courier service availability.
4. How can I place an order?
You can easily place an order through our website by selecting your desired product, adding it to the cart, and completing the checkout process.
5. What payment methods do you accept?
We accept Cash on Delivery (COD) as well as other available payment methods shown at checkout.
6. Can I exchange or return a product?
Yes, we offer exchanges for eligible items if there is a size issue or product defect. Please contact us within 48 hours of receiving your order.
7. How can I contact customer support?
You can reach us through our contact form, email, or WhatsApp. Our team will respond as soon as possible.
8. How can I stay updated about new collections and offers?
Follow us on our social media pages or subscribe to our updates to stay informed about new arrivals, sales, and special promotions.